Terms of Service

These Terms of Service govern your access to and use of the Virtue Candles website and services. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

Website Use

This website is provided for personal, non-commercial use. You agree not to misuse, interfere with, or attempt to gain unauthorized access to any portion of the website, its systems, or its services.

Products and Pricing

Virtue Candles reserves the right to modify, update, discontinue, or limit the availability of any product, pricing, description, or content on the website at any time.

We make reasonable efforts to ensure that product descriptions, images, pricing, and other information on our website are accurate. However, we do not warrant that all website content will always be complete, current, or error-free.

Because our products are handcrafted, slight variations in appearance, color, texture, or finish may occur. These natural variations are part of the character of handmade products and do not necessarily indicate a defect.

Payments

All orders must be paid in full using the payment methods available at checkout.

Virtue Candles reserves the right to refuse, cancel, or limit an order when reasonably necessary, including in cases involving suspected fraud, unauthorized transactions, pricing or listing errors, or violations of these Terms of Service.

If an order is canceled after payment has been received, any applicable refund will be issued to the original payment method.

Shipping

Processing times, shipping fees, and shipping conditions are outlined in our Shipping Policy.

Once an order has been transferred to USPS or another third-party carrier, shipping delays may occur that are outside of Virtue Candles' reasonable control. We will make reasonable efforts to assist customers with shipping issues and provide available tracking information when applicable.

Shipping delays or problems do not affect any rights or remedies that may be available to consumers under applicable law.

Exchanges and Returns

Returns and refunds are subject to the terms and conditions outlined in our Return & Refund Policy.

Customers are encouraged to review the applicable policy before making a purchase.

Nothing in these Terms of Service is intended to limit any rights or remedies available to consumers under applicable law.

Product Safety and Use

Customers are responsible for following all product instructions, warning labels, and recommended safety practices provided with our products.

Candles and home fragrance products should always be used according to their instructions and kept away from children, pets, flammable materials, and other hazards.

Virtue Candles is not responsible for damage or injury resulting from improper use, failure to follow product instructions, or failure to observe applicable safety precautions, to the extent permitted by applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, Virtue Candles shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to the use of our website, products, or services.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service from time to time.

Any changes will become effective when posted on this website, unless otherwise required by applicable law.

Your continued use of the website following the posting of revised Terms of Service constitutes acceptance of those changes.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Virtue Candles
PO Box 1990
Toa Baja, PR 00951

Email: info@virtuecandles.com
WhatsApp Business: +1 (939) 336-2599